frequently asked questions
Below you will find a series of frequently asked questions that we usually ask more frequently.
If you can not find the solution to your question, you can call us at Taxi Valencia +34615708080. If you prefer, you can send us your question through our contact form.
FAQ
What kind of cars do you use?
Taxival has committed to environment so the majority of our fleet are already environment friendly taxis.
– New Toyota Prius Plus (the first hybrid minivan vehicle).
– Toyota Prius Plus.
– Skoda Superb.
– Mercedes Viano (a 6 seater vehicle for long distance transfers).
– Mercedes clase E (must be required by our customers).
– Skoda Octavia
– And some more minivans model Wolsvagen Touran, Citroen XSara Picasso, etc…
What happens if my flight delays?
We monitor the flights on real time delays or before time flights. When your plane lands be sure our driver will be waiting for you. Taxival.net will never charge you for the flight delays.
How will I find my driver at the airport?
Your driver will be waiting for you at your flight gate with a little board with your name written on it.
Anyway, you will have a contact mobile number as well as the driver will have your mobile number just in case there is any incident.
Do you have homologated baby seats and baby car lifts?
Yes, of course. They are for free now.
How much luggage can fit in your cars?
It depends on the taxi, usually 3 large suitcases and some hand luggage. However, when making the reservation specify the number of suitcases in order to send you the right taxi.
Do you charge any luggage supplement?
No. The price indicated when you book is the price you will have to pay, not an euro more.
Do you have 24 hours service?
Yes, our taxis work 24 hours a day. Remember our office schedule in order to receive your bookings is from 8 am to 9pm.
Do you have local services or just road ones?
We are specialized in medium and long distance transfers in Taxival.net. We only make local services to go/return to the Airport and touristic routes booked in advance.
Are your service discounts legal?
Yes, of course they are legal. We apply the discounts to road services (edited by the Development Ministery) and road services don`t have any minimum price stablished per km., but it has a maximum price.
Are your fleet insured?
Our taxis are all risk insuranced having also the Generalitat Valenciana official license.
