TAXI VALENCIA ABOUT US
We are Taxival.net
Specialists in taxi reservations, transfers to and from Valencia Airport and the city of Valencia, long-distance taxi services, and much more.
Quality is never an accident; it is always the result of effort.
This is our signature at X, and we could say it’s our “leitmotiv.”
We were born in January 2006, and since then, we have done nothing but exert a lot of effort and improve. Effort to improve every day, effort to provide the best service, effort to have the most competitive taxi rates in Valencia, effort to never fail, and effort to have our clients come back day after day and year after year.
We are not a large company in terms of the number of taxis, nor do we aspire to be. We are fully aware that in the taxi industry in Valencia or any other city, quantity is not synonymous with quality; quite the opposite.
We handle advance reservations, allowing us to prepare the taxi before providing the service, aiming to give the customer the feeling of being the first person to step into the taxi. In fact, and I can speak from my own experience, there are customers who enter my taxi and their first words are, “It’s new, isn’t it?” ????
In addition to maintaining the cleanliness of the vehicle, we also pay attention to another crucial factor: personal hygiene. It’s true that some of us may be more handsome than others, but we are all showered, shaved, and dressed appropriately.
At Taxival.net, we are a team of 7 taxi drivers with their respective taxis, and Paqui, our magnificent secretary, the sweet voice that handles 80% of the calls and puts us in line when necessary (almost always rightfully so). We are like a family, and we take care of Taxival.net with great affection and care; the same affection and care that we convey to our clients, as they are the ones who make Taxival.net possible.
As dedicated professionals, we aim to be more than just a taxi booking company. We enjoy having a close relationship with our clients and helping them whenever possible in everything within our reach.
An Anecdote…
This is what we mean by being more than just a taxi booking company. Our involvement with the customer goes beyond a taxi transfer.
Let’s Talk About Prices
We constantly make a great effort to provide the best taxi transfer service from Valencia and Valencia Airport, and along with the best service, we also strive to offer the best prices for taxi transfers from Valencia and Valencia Airport, containing the constant price hikes within our capabilities. At Taxival.net, we always aim to offer a 20% discount compared to the official rate.
According to current legal regulations, we cannot currently apply our fixed price and flat-rate policy in urban services; all services within the metropolitan area of Valencia must be carried out using the taxi meter. What we can apply in these urban services is our commitment to quality, treating our customers as such and not as mere taxi users.
Feel free to book with us if you need a taxi for an urban service, whether it’s going to Valencia Airport or traveling to a nearby town (or vice versa). You’ll surely notice the difference. In addition to securing a clean and punctual taxi, you’ll have the certainty that the journey will be the most advantageous for your wallet.
Lost and Found Items in Taxis
Another equally important factor to consider is lost items in taxis. I can assure you that we receive an average of more than 7 calls a day from people who have misplaced a valuable item in a taxi. My own mother left two newly purchased pants in a taxi and never heard from them again. And it’s not that the taxi driver keeps them (or so I want to believe), but a taxi that is circulating through the city, picking up passengers one after another, “it’s normal” that if someone forgets something in the back seat or on the floor of the taxi, the next customer who gets into the taxi will find a surprise.
The percentage of recovery of lost items with Taxival.net is 100%, and it has its explanation. We clean the interior of the taxi between services, and when we have found an object, we always know to whom it belongs. Since we have their contact details, we have always returned them. Other times, customers have realized their forgetfulness immediately after being dropped off at their destination. A simple call to our central and, within minutes, they have the lost item back in their hands.
Our Taxis
We strive to ensure that the age of our vehicles never exceeds 5 years old; in fact, the current average age of our taxis is less than 2 years. At Taxival.net, we are committed to the environment, and all the new taxis we acquire are already eco-friendly vehicles.
To Conclude
I hope to have conveyed with these words the way we work, the advantages of using our services, and the enthusiasm we have for this project. Thank you very much!